Characteristics of a Pharmacist Which Can Increase the Productivity of a Drugstore: A Study

Abstract

All businesses desire to develop and grow. The same can be said with the drugstores where the owners want their pharmacists to do well and grow. In today’s age where no one has the time to wait, prompt attendance and dealing with customers is the need of the hour. Wishing to find out as to what is desired most by drugstore owners from their pharmacists,    I drew up a questionnaire to be filled up by drugstore owners. The questionnaire had six variables which had to be ranked from 1 to 6, with 1 being the most important and 6 being the least important. The variables were quick in dealing with customers, dedication, experience, leadership , courteous, and punctuality . A total of 100 drugstore owners were interviewed.. A personal interview was conducted wherein the questionnaire was direct and structured .  The results were such that dedication was ranked first followed by experience, quick in dealing with customers, ready to learn, courteous, and punctuality.