An Examination on the Effect of Information System and Organizational Participation Factors on the Intention of Continuous Use and System Introduction Performance: Focusing on the MES for SMEs

Authors

  • Yong Seong Kim
  • Sungyong Chun
  • Seok Kee Lee

Abstract

Background/Objectives: Manufacturing Execution System (MES) is a system that provides information that optimizes production activities throughout the manufacturing process. Many small and medium-sized manufacturing companies have recently introduced manufacturing execution systems to strengthen their competitiveness.However, many of them have not been getting the effect of introducing MES.To address this issue, this study aims to improve the efficiency of system application by analyzing the factors affecting the continuous use intention of MES and to help small and medium-sized enterprises that plan to adopt the system.

Methods/Statistical analysis:The main subject of this study came out from the survey through the management or executive officers of small and medium-sized manufacturers that introduced the MES.A questionnaire was produced for this purpose andthe survey was conducted either by direct interview or by e-mail. The questionnaire was composed of 30 questions, asking for information system factors, organizational participation factors, continued use, system introduction performances, and general status. Using IBM SPSS Statistics 22 as an analytical tool for the questionnaires, technical statistics, reliability analysis, and exploratory factor analysis were conducted. In addition, using AMOS 22.0, we conducted a confirmed factor analysis, structural model analysis, and mediation effecttest.

Findings: The results of the study are summarized as follows. First, it has been shown that information system factors have a significant effect on the continuing use intent. Second, it has been shown that the Organizational participation factors have a significant effect on the continuing use intent. Third, continuous use has been shown to have a significant effect on the system introduction performance. Fourth, continuous use was shown to have a mediated effect between external and endogenous variables.

Improvements/Applications: If the questionnaire could be designed to identify the extent of system use by MES users, the more accurate results would be expected than it is now. In addition, if a questionnaire was organized to identify the level of application of MES-introduced companies' systems, the results of the study could be more meaningful.

 Keywords: SME, Intention of continuous use, System introduction performance, MES, Information system.

Downloads

Published

2019-11-22

Issue

Section

Articles