An Examination on the Effect of Self-Efficacy of ICT SMEs Employees on Job Immersion-The Mediating Effects of Emotional Leadership and the Moderating Effects of LMX

Authors

  • Jong -Keun Park
  • Jung-wan Hong

Abstract

Background/Objectives: With the full-fledged arrival of the fourth industry, the mental worker-centered ICT enterprise is becoming the center. This study analyzed how self-efficacy of SME ICT company employees influenced their job immersion.

Methods/Statistical analysis: Through prior research, four variables were selected: self-efficacy, job immersion, emotional leadership, and LMX(Leader-Member Exchange).Analysis data collected and used 306 samples from 86 ICT SMEs in Seoul from May to July 2018.The survey items used the 5-point Likert scale. The statistical package used SPSS 24 and AMOS 22.Statistical analysis was performed by Outliers Verification, Validity and Reliability Analysis, Correlation Analysis, Confirmation Factor Analysis, Structural Model Analysis, etc.

Findings: The differences of this study were as follows: First, most of the previous studies focused on the attributes of leaders, but this study focused on the characteristics of employees.Second, the characteristics of four variables related to self-efficacy, job immersion, emotional leadership, and LMX were examined in a number of small and medium sized ICT companies, and the causal relationship of each variable was empirically studied.As a result, first, self-efficacy has positive influence on job immersion and emotional leadership, and emotional leadership has positive influence on job immersion. Second, emotional leadership has an indirect effect in the relationship between self-efficacy and job immersion. Third, LMX was shown to have significant adjustment effects in the relationship between self-efficacy and job immersion, emotional leadership and job immersion.The main implications of this study are that ICT companies should provide value to maximize the self-efficacy of their members if they want to achieve higher goals and grow and develop as a continuing entity. In addition, the leader's emotions and LMX should be strengthened.

Improvements/Applications: This study provides in-depth human resource management information necessary for survival and growth to ICT SMEs, which are the foundation of the 4th industry, and can be used for corporate consulting.

 Keywords: Self-efficiency, emotional leadership, LMX, job immersion, ICT SMEs.

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Published

2019-11-22

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Articles