Exploring the Impact of Occupational Stress on Organizational Commitment: An Empirical Analysis of Delhi Metro Rail Corporation

Abstract

Background/Aims: The objective for this research investigation is to identify the empirical impact of determinants of occupational stress on organizational commitment and their upshot on employees' satisfaction in Delhi Metro Rail Corporation (DMRC).

Methods: On the behalf of convenience sampling method, data was collected from 850 employees’ working in DMRC with the help of self-adapted questionnaire using five point Likert scale. This study used descriptive cum inferential statistical technique with the help of structural equation model to examine the implication of projected model.

Findings: The results highlighted that environmental factor is one of the paramount attribute for employees' satisfaction, followed by job-demand factor, structure of organization and family-work construct. They identified analogous associations for employees' satisfaction and, it pointed out the pre eminent impact on the organizational commitment. However, structure of organization accentuate exceedingly on organizational commitment variable and the least on employees' satisfaction in terms of all the four considerable parameters of occupational stress prevalent among employees of DMRC.

Practical Implications: This study will extremely facilitate for DMRC establishment and their employees’ in the development of an effective system to put together for the fondness of employees' satisfaction so that a valuable and preferred organizational commitment can be predicted for a better-quality of commutation understanding.

Originality/Value: It is acting like a forefront in the modern period of service era where employee satisfaction had reasonably been less inspected in the Indian Delhi Metro Rail Corporation environment and it is performing like a rapid development of competency that promote regular substance of commitment and satisfaction concern for the employees.