Small and Medium-Size Manufacturing Staff Attendance Scheduling in a Productivity and Employee Surge Period

Abstract

Precisely assigning employee attendance is a key strategic issue for boosting employee morale and increasing productivity. Staff attendance shift scheduling programs are being implemented in many production and service sectors. Manually solving problems provides advantages of speed and can promote a stronger emotional connection between employees and management in the daily operation of small and medium enterprises (SMEs). However, this management style is not feasible in a situation of expanding production capacity and manpower. In this paper, a multi-objective optimization model that fully consider lawfulness, workload, and furlough fairness is employed to solve the problem of attendance shift scheduling faced by an SME under a surge of orders and employees. The numerical results are empirically demonstrated and related issues worth discussing are detailed.