Driving Employee Engagement Through Trust: A Conceptual Framework

Authors

  • Garima Sainger

Abstract

Employee engagement is the extent to which employees feel committed to the job, colleagues, organisation and its purposes. It is a measurable degree which has a direct impact on the employee's productivity by influencing their willingness to learn & perform at work. For the purpose, organisation puts a lot of efforts to engage its employee by making changes in organisational policies and practices, but failed to achieve it because of employee's lack of trust on the organisation and its people. The proposed study is targeted to assess a link between employee engagement and trust, how an organisation can engage its employees through promoting a culture of trust. The paper discusses evolution and conceptual overview of employee engagement, its worldwide scenarios and what advantage an organisation has in different functional areas if it has engaged employee. The study also discusses why worldwide scenario of employee engagement is so much scary. The findings of research and survey conducted earlier are also used to justify what the different factors responsible for employee engagement are, where organisations are lacking at the part of their efforts to engage employees.  Further study also focuses on how employee engagement can be achieved through trust and how trust can be developed in an organisation. The examples of selected companies which are successful to engage their employees also used to show how developing a trust-based organisational culture help to engage employees effectively

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Published

2020-04-12

Issue

Section

Articles