Can E-Government Performance Become a Bridge between Stakeholders Involvement in E-Government and Its Continuous Use Intention? An Empirical Study in Thailand

Abstract

The aim of the study is to provide the impact of resources (IR), early involvement (EI), degree of influence (DOI), transparent proceedings (TP), voluntariness and intention on continuous use intention (CUI). The aim was also to know the mediating impact of E-Government performance between these. This study was conducted in Thailand. Out of the total 297 respondents of this research, 113 respondents were male, and 184 respondents were females, which means that majority of the respondents were females.Out of the total 297 respondents of this research, twenty-three of the respondents had completed their graduation, 139 respondents had completed their post-graduation, 125 respondents had completed their masters and ten respondents had other degrees.Out of the total 297 respondents of this research, 156 of the respondents were between the age of 21 to 30 years, 65 of the respondents were in the age range of 31 to 40 years, 47 of the respondents were between the age of 41 to 50 years, and lastly 29 of the respondents were more than 50 years old in age. This study has shown that resources and involvement of public has done such big of a contribution in the project of E-Government performance which can lead to its success and it has its own limitations regarding intention and transparent proceedings which has made the local public secure as a well as the neighborhood countries.