Effect of Demographic Factors on Organizational Citizenship Behaviour

Abstract

Organizations are shifted away from the use of strict hierarchal structures and individualized jobs. Instead autonomous team-based work structures have been implemented, and this implementation has increased the importance of individual initiative and cooperation. As a result, the organizational citizenship behaviour, contributes indirectly to the organizations through the maintenance of various personal and organizational characteristics have gained more importance than ever before. In the present study an attempt is made to understand the relationship between age, gender, type of bank, income, experience and organizational citizenship behaviour. Respondents were selected from public, private and foreign banks. The results reveals that type of bank did not have a significant relationship with organizational citizenship behaviour.