Factors Affecting Attrition in Hotel Industry: A Study in Hotels at UP

Abstract

A person can quit the job on basis of a number of reasons; it can be dissatisfaction from the job, retirement, completion of job tenure, etc. With the development of industry and business, the rate of attrition has also increased and the same stands true for the hotel industry as well. Competition between the hotels may give rise to attrition as well, where two companies of the same industry are thriving for higher market share, number of customer and profit, and in lieu of the same they use to target the respective employees of rival organization. Here in this present study hotels in Lucknow, Uttar Pradesh are taken into consideration and the researcher has tried to find out the factors of attrition. This study is based on primary data, Chi square test is used to test the hypothesis.