A Study on App Based Food Delivery System: With Reference to Customer Feedback

Authors

  • Y. Hanuman Prasad
  • S. B. Anil Kumar

Abstract

In today's modern world, many needs are growing, and for this purpose, man is looking for a variety of ways to meet his needs. App Food Delivery is a new and innovative approach to meet the needs of the customer, bringing the food of their choice from the restaurants of their choice. With this system, we can get the food we want through a variety of online food delivery app with our smart phone device. Simply download any one online food delivery app (Like, Zomato, Swiggy and Uber Eats etc,) and install it on our smartphone, through which we can contact the restaurants in our area and get the food we want, with many offers and discounts. And when it comes to this payment, it is much easier to make money through the App based Food Delivery Mobile App and there are many ways to make payment like cash on delivery, debit card, and credit card payments. This approach helps to promote restaurants and hotels in every area. The customers are being choosy, given the number of options that are available for them in this segment. Initially there was some reluctance amongst the investors to invest in any food related business but this view has changed over sector. This study is helps to find the opportunities and expectations of restaurant market in the society through the customers feedback. Especially this study is targeting on the customers who are in Anantapurmu, district of Andhra Pradesh.

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Published

2020-03-22

Issue

Section

Articles