Tourist Destination Loyalty Model for Homestays Entrepreneurs in Samut Sakhon Province

  • Chaiyawit Muangmee
  • Nusanee Meekaewkunchorn
  • Ratchanokpanyasupat ‎
  • Rattana Bunuam
  • Preeyaporn Suebsawat

Abstract

This research aims to (1) explore the image of the homestays in Samut Sakhon Province, service marketing mix, tourist satisfaction and tourist loyalty toward homestays Entrepreneursin Samut Sakhon Province, (2) the components of the four latent variable, (3) direct and indirect effects of the homestays in Samut Sakhon Province, service marketing mix, tourist satisfaction those affect tourist loyalty toward homestays Entrepreneurs in Samut Sakhon Province (4) find tourist destination loyalty model for homestays Entrepreneurs in Samut Sakhon Province. This research is a quantitative research. The samples collected were 440.The data were by using descriptive statistics of percentage, arithmetic means, and standard deviation. The inferential statistics consisted of confirmatory factor, Path and structural equation modeling.

The research revealed that: (1) the image of the homestays in Samut Sakhon Province, service marketing mix, tourist satisfaction and tourist loyalty toward homestays Entrepreneurs in Samut Sakhon Province were mostly at high level., (2) confirmatory factors implied that the image of the homestays in Samut Sakhon Province has the highest in the “most impressive elements values”, service marketing mix has the highest in “people”, tourist satisfaction has the highest value in “service quality”, and tourist loyalty toward homestays Entrepreneurs in Samut Sakhon Province has the highest value in the “repeated use of the service”, (3) the effectfound that the image of the homestays in Samut Sakhon Province, service marketing mix have direct and indirect influence on tourist loyalty toward homestays Entrepreneurs in Samut Sakhon Province,and (4) the constructed model corresponded with the empirical evidence of all variables (χ2=39.39, df=33, χ2/df=1.19, P=0.11, RMSEA=0.01).

Published
2020-03-21
Section
Articles