Digital Transformation in Managing Employee Retention using Agile and C4.5 Algorithm

Abstract

Retention of employees became a critical success factor of an organization.  Human Resource Management Society revealed that businesses would spend the equivalent of six to nine times the monthly wage of an employee to locate and train a replacement.   A renowned psychiatrist in the 1950s, Fredrick Herzberg, has revealed in his research the impact of attitudes on motivation is related to employee gratification and retention.  The workplace environment has undoubtedly an impact on job satisfaction, and another feature attribute is linked to job dissatisfaction.  This workplace condition and feature attributes were converted numerically into this research in discovering patterns in large datasets involving decision tree method, extraction of information, and digital transformation of a comprehensible business structure.  The digital transformation as a fundamental approach to business strategies today by envisioning the traits and trends that will happen in the future. An efficient digital strategy that gives priority to a handful of opportunities where organizations can build a digitally-enabled business model that utilizes competitive advantages in that corporate revenues, such as enhancing the organization's retention ability through collaborative resources.  The result of this study showed that an upscale workplace strategy could a basis in designing a Human Capital Intelligence System that applies ISO 25010: Software Quality Model in terms of  Functional Suitability, Usability, Reliability, Performance Efficiency, and Maintainability.  The use of C4.5 Algorithm and calibrated datasets transforms the manual approach of employee retention to a digital-agile approach giving 99.59% data performance using WEKA will augment the retention of employees and avoids business disruptions.  The Cost and Benefit analysis component allowed the visualization and analysis of the benefits of employee retention for businesses that take a toll on organizational performance and revenues.