Pharma Sys : Mobile Application for General Medical Terms. Dispensing Instructions and Communication in Pharmacy

Abstract

Most common problem of diverse nation in the world is communication or language barriers. Miscommunication and misinterpretation are the results of this which can be life-threatening for some diseases. Country like Malaysia, the citizen consists of many Chinese speaking residents. There are also those who came from China resides in Malaysia without the ability to speak and understand English and Malay language. Health sector has the issue of language barriers with could lead problems in wrong medicines dispense, patients wrongly consume their medicines, just to name a few. A mobile application is designed and developed for the mentioned problem that have general medical terms, dispensing instruction and communication in the Mandarin language. Interview sessions with a certified pharmacist working of Alpro Pharmacy at Kemaman, Terengganu, Malaysia is from where the application requirements and design were gathered.  With Java language and Firebase integration for the database, six modules of the app produced. Questionnaires given to thirty respondents to gauge the usefulness of the app. Findings showed that  66.67% strongly agreed that the application functions perfectly. Pharmasys, medical mobile application gained 80% satisfaction and considered good system by users.