A Study on Leadership Skills Of service Industry Executives in Chennai

Abstract

Leaders play a keyhole in the development of an organization. An organization’s success is usually attributed to its efficient leaders. They guide themselves and their followers to work towards the organizational goals. In any organization, leaders play a great part in building unity and growth culture in a workplace environment. An organization’s talent pool is expanded with the help of its leaders and they kindle the hidden abilities of a team member to explore further. They exhibit the various skills like managerial, interpersonal, administrative, personal vision, problem solving, developing people, judgment, flexibility and emotional maturity in their role. These skills help the leaders to create a new pattern of thinking and guide them to take risks to handle any tough situation that an organization might face. There are many attributes that decide the kind of leaders that an organization would produce. It depends on the exposure level and the experience that a leader possesses during his/her stint in the organization.