Factors Affecting Logistic Supply Chain Performance: Mediating Role of Block chain Adoption

Abstract

Purpose:The study explores the factors associated with the structure of the company to adopt blockchain in the logistics supply chain (LSC). Also, itdiscusses the relationship betweenfirm IT capacity, staff service quality and e-logistic in the LSC performance. Furthermore, this studyconstructs a theoretical model and demonstrate the effect of blockchain adoption in logistic supply chain performance (LSCP).

Importance of the study:This study contributes to the formation of knowledge by developing a comprehensive framework to enhance logistics supply chain performance in the logistic industry. Therefore, the current study is useful for automated logistics companies to alleviate supply chain performance with e-logistics.

Theory: The Underpinning theory of this study is the unified theory of acceptance and use of technology (UTAUT 2). In this study, reference made to innovation in the adoption of firm IT capacity. Also, the researchers used slightly different factors in E-logistic, ITcapabilities, and staff service quality in LSCP.

Methodology:The current research study was based on a descriptive design and followed by quantitative research. Quantitative research is one of the best ways to accept or reject a hypothesis. The sampling method was used to collect data from all of Malaysia through a cross-sectional study.

Originality:This is one of the latest studies on the logistics supply chain performance. This research demonstrates the blockchain adoption effect on IT capacity, staff service quality and e-logistics.