The Role of Organizational Culture in Mediating the Influence of Organizational Resources to Organizational Performance (Empirical Study at Puskesmas Kelurahan in DKI Jakarta Province)

Abstract

This study aims to analyze the effect of organizational resources on organizational performance at the Kelurahan Health Center in DKI Jakarta through an organizational culture that acts as a mediator. The data used is the result of distributing questionnaires directly during May - June 2019. The sampling method used was random sampling, and 250 respondents managed to answer completely and meet the criteria of the research sample. Data analysis techniques using structural equation models (SEM) with the help of AMOS 24.0 software. The results showed that there is a significant influence of organizational resources on organizational culture, and organizational culture significantly influences organizational performance. Furthermore, there is an influence of organizational resources on organizational performance indirectly. This study provides several managerial implications in which it is strongly recommended for Kelurahan Puskesmas in DKI Jakarta to be able to allocate appropriately related to the amount or proportion of human resources, and investment in physical resources through technology development must also be effectively and efficiently implemented. Also, for further research, it is highly recommended to analyze other organizations such as state-owned companies, private companies, etc., and the addition of other independent constructs can also be carried out to obtain different findings.