Generation Z’s learning Preferences: Implications for Work Organizations in United Arab Emirates

Abstract

Literature shows that Gen Zyouth (born 1995 onwards) are inclined to interactive e-learning; they prefer to learn just-in-time; and learn through a collaborative networked approach.  Most of existing studies are West-based, the outcomes of which may not be fully applicable to other parts due to differences in factors underlying generational differences.  United Arab Emirates (UAE) is one such country where there is a scarcity of studies on Gen Z.  Taking lead from West-based research outcomes, this study aims to determine whether UAE Gen Z have learning preferences similar to Western Gen Z, and the impact of these on organizational learning and development. The conceptual framework of the study is based on ‘Technology Acceptance Model’.Sample comprised Gen Z students studying in universities in UAE.  A mix of quota and snowball sampling techniques was used due to restrictions faced in probability sampling.  Data was gathered through an online questionnaire.  Results show that UAE Gen Z prefer interactive e-learning, just-in-time learning and collaborative networked learning and that these preferences are likely trigger acceptance and usage of organizational systems based on these approaches, and also lead to their intention to participate in organizational learning and development delivered through these methodologies.  The outcomes of this research are in line with outcomes of West-based research on Gen Z.  This studywill help work organizations in UAE in understanding learning preferences of Gen Z and aligning their learning and development with these preferences to make optimum use of this new generation of employees about to formally join them.