Exploring Artificial Intelligence for HR in VUCA Times


  • Patoori Bhanu Prakash
  • Lalitha P S


The focus today is with new generation technologies like Artificial Intelligence, Machine learning, block chain etc. disrupting the business environment. They are challenging Human Intelligence, Talents and Skills. Everyone’s biggest grappling question is; will Artificial Intelligence replace Human Workforce as the workforce world is evolving at meteoric pace. The workplace dynamics too changing with Millennials and Generation Z, whose aspirations, interests and passions vary in contrast to the older generational cohorts. Innovation is no longer restricted to the process of creating something new from beginning to end but includes the capacity to quickly adopt externally created innovations that may be of benefit to the organization. It is widely acknowledged that human resource managers will have to innovate and transform their businesses continuously to keep pace with the ever changing and evolving business landscape in the VUCA world (Volatility, Uncertainty, Complexity and Ambiguity). Such situations arises with ever greater frequency not giving time to prepare and even if do another will follows. The paper intends to share conceptual use of artificial intelligence in human resource functions at VUCA times.