Characteristics of Effective Listening - An Essential for Good Communication

Authors

  • Ms. Sunita, Ms. Kavita

Abstract

To begin, the three parts of hearing, language, and speaking are closely connected abilities that are picked up instinctively by everyone from birth to allow engagement and communication with the larger community. Listening is the capacity to correctly hear and evaluate signals during the communication process. Listening is a crucial component of good communication. The messages are readily misconstrued if the listener is unable to listen effectively. As a consequence, communication may break down, and the message sender may grow upset or dissatisfied with you.

If there is only one communication skill that you should strive to develop, it is listening. Because listening is so crucial, many top firms offer listening skills training to their workers on the job. This isn't unexpected, given that effective listening skills may lead to higher customer satisfaction, enhanced productivity with fewer errors, and increased information exchange, all of which can lead to more creative and imaginative work.

Many great leaders and entrepreneurs attribute their success to their ability to listen well. "Listening as one of the primary causes behind Virgin's success," says Richard Branson regularly. All strong human interactions are built on the foundation of effective listening. Spend some time thinking about how to improve your listening abilities, as they are the foundation of one's success.

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Published

2020-09-15

Issue

Section

Articles