Maintaining the Trust of Consumer by Banks in Mobile Banking


  • Dr. Sunny Arora, Mr. Sandeep Kumar


Banking and payment technology has made life easier for bank clients by saving time and energy. E-banking has been one of the most widely used methods of bank transaction in recent years. All e-banking services are available 24 hours a day, seven days a week, 365 days a year. It allows you to get all of the information you need in the least amount of time. Banks' e-banking sites, often known as net-banking, are used to make online payments and requests. Net-banking is the most secure, safe, and cost-effective method of banking.

E-banking and mobile banking have also decreased the time it takes for banks to hire and train new employees because much of the work is now done through the programmes. The computation is now built into the programme, providing consistency to the bank's clients. Bank away from bank is one of the methods we need to do e-banking. There are no holidays in place for e-banking for money transfers and banking-related information. The major way of banking with e-banking is through gadgets or devices. We can see that transactions can be completed with more clicks than typing, and that the process can be automated for a few possibilities. Banking through e-banking has provided much-needed assurance in terms of security.