Turnover Time Reduction in KPI Reporting Through Productivity Improvement

Abstract

In the information age, KPIs (Key Performance Indicators) are commonly used for business performance measurement in organizations; however, there’s no single best way about how to implement KPIs, which means that a company can select any arbitrary suitable KPIs. The project was aiming at helping organizations to develop and implement successful KPIs that are effective, complete, and aligned with their business strategy for how KPIs can be implemented. I designed a framework which was combined with the critical factors of successful KPIs, the framework was designed for helping companies diagnosing and improving the effectiveness, completeness and alignment of their KPIs. However, the framework need to be further tested for a general usefulness.