Rational Selection for Strategic Improvement Initiative: A Confirmatory Model

Abstract

The adoption of strategic improvement initiatives in the organization is tremendously increased especially to retain the competitiveness. Even though the strategic improvement initiative are widely deployed in businesses around the world, the project failure is still frequently reported due to the absence of explicit key decision criteria whereby the decision maker use irrational decision making to select the most appropriate IMI to be adopted. This study aims to fill research gap by investigating the rational selection for IMI adoption based on the phenomena and developing a theory of selection to aid decisions making by bringing all influential criteria together in one model. Based on rigorous SLR steps, 164 publications were used to extract and synthesize the information. The information from the SLR enables development of empirical model for selection of IMI through providing wide angle of selection and provides holistic decision support for decision maker. The quantitative research approach was adopted to ensure generalization of the model with 239 respondents’ feedback from various organizations which has been adopted the strategic IMI. The Smart PLS was used to analyze and validate the rational selection model. Through validation of the model, there are six selection views with 33 attributes need to be considered by decision maker prior making decision which IMI most suitable to be adopted in their organization. The outcomes of this research enable organization to select the IMI in structured manner through wider selection view and its attribute which is part of the need for organization to manage and carefully select improvement initiative in order to evade the problem of initiative overload and ensure successful implementation.